Upgrading over 3500 equipments, each requiring between 3 & 5 individual upgrade steps is in itself a major project. When this is combined with determining impact to network operation and planning to minimise customer services downtime, it becomes a significant challenge. Working closely with existing network operations and change control teams, BORG5 were able to skill our own on and off-site teams to deliver this project. Using a detailed Method of Procedure and Tracker, Project reporting and analysis became (almost) real-time, giving our customer confidence on progress and scheduling.
Key points with this featured project were
Developing an Inventory Management system for your network environment is the beginning toward a useable working model for future maintenance and development. Realising they were unable to meet a key project milestone, we were contacted to help determine data to be loaded into many different platforms prior to their subsequent integration. The project required a high degree of initial skills transfer to ensure complex customer specifications were met for many different network service types. Delivered Off-shore, our team also had regular on-site presence to ensure initial deployment was accurate and that quality was maintained through to project completion. The project was completed 6 months ahead of schedule, to budget and with an increased level of quality in data entered.
Key points with this featured project were